Technology & Innovation | Request For Quote | Our Portfolio | Sitemap  Rss Feed
US: +1.315.413.6186   IN: +91.120.410.0126   Skype: Globaxon
   BUSINESS PROCESS OUTSOURCING SERVICES (BPO)

Global Business Process Outsourcing (BPO) solutions provide businesses with a wide range of functional capabilities. Our approach to BPO employs a disciplined, reliable methodology that incorporates innovation and flexibility at its core. We integrates BPO solutions with our expertise in applications and infrastructure to create sustainable business transformation for our customers.

We provide a bespoke outsourcing service that will preserve the identity of your brand. Our systems are scalable thus allowing your company to expand and preserve the expected service levels. Our solutions are organic and easy modified to meet specific requirements. We are committed to your business process outsourcing (BPO) services success, since we always look at the objective.

We’re ready to put our talented professionals, innovative technology and proven best practices to work for you. By optimizing business processes, controlling costs more effectively and helping clients make the most of technology innovations, we are enabling organizations to do more for their customers.

WHY OUR BUSINESS PROCESS OUTSOURCING (BPO) SERVICES?

We’re one of very few companies able to deliver the full spectrum of value. Globaxon Technologies is uniquely positioned and has the capabilities to deliver the most value from BPO solutions, including:

  • Domain expertise – delivering subject-matter expertise, compliance and controls, and innovation
  • Process excellence – bringing continuous improvement, and reengineering to global and industry standards and best practices
  • Labor savings and productivity – offering Best ShoreSM delivery, operating metrics, service-level agreements and governance
  • Technology application – including best of breed, proprietary and commercial applications, effective architecture, and world-class alliance partners as Sun, Cisco, Oracle and others
  • Scale and leverage – Services delivered via a global secure network, capacity management and reusable solutions


BUSINESS PROCESS OUTSOURCING SERVICES- OUR EXPERTISE
  • Appointment & Lead Generation
  • Micro Financing
  • Inbound Customer Service
  • Technical Support/ Help desk
  • Product Information Requests
  • Billing queries
  • Refund Requests
  • Sales and order fulfillment
  • Email & Chat Support
  • Video Codes Management - Copying from one site to another site
  • Insurance Claim Data Entry
  • Transcription of Voice Recordings
  • Backoffice Services
  • Leasing out seats